School of Dentistry

Continuing Dental Education

Providing timely and practical continuing education for dental professionals

20th Annual Practice Management Symposium

20th Annual Practice Management Symposium: Top Ten Management Tools for Practice Success

Friday, October 3, 2014

Could your dental practice use some insightful new strategies to increase efficiency and productivity in these challenging economic times? Does your practice deliver the best possible patient experience?

Through this dynamic continuing dental education program you will learn what it takes to be a productive practice and effective dental team. Lois Banta, a highly regarded practice development expert, will give you key strategies to boost your revenue, decrease stress, and build a positive atmosphere where employees love their job and patients look forward to their visits. You will enjoy spending the day with Ms. Banta and will come away knowing how to improve: 1) production, 2) collections, 3) scheduling, 4) teamwork, and 5) customer service. Come and discover the top 10 must have tools to help you achieve optimal results for your practice.

This program is funded in part by an unrestricted educational grant from Twin Cities Laboratories.


You will learn key strategies for how to:

  • improve communication at all levels of the dental team.
  • cross-train staff members to build an efficient team.
  • conduct effective and motivational team meetings.
  • design an appointment schedule for optimum productivity.
  • employ innovative techniques to collect monies quickly and effectively.
  • develop communication skills to assist patients in informed decision making.
  • identify the elements of good leadership for a successful dental practice.
Who Should Attend

Every member of the dental team who interacts with patients during the workday since all team members influence the success of a practice.

Educational Method

Illustrated lecture and discussion.

Guest Speaker

Lois Banta, CEO, President and Founder of Banta Consulting, Inc., a company specializing in all aspects of dental practice management. Lois has 37 years of dental experience. Through Banta Consulting, she provides her expertise to dental practices, both large and small, across the country and internationally. Lois is a highly sought after speaker on the American Dental Association circuit and other popular venues. She has also written monthly columns for Dental Practice Reports, AGD Journal, and has been a featured writer for the Australian Dental Journal. Lois is actively involved in several professional organizations and has served as Executive Co-Director of the Speaking Consulting Network. She is a member of the Academy of Dental Management Consultants, and maintains membership with the American Academy of Dental Practice Administration.


Here’s what past attendees had to say about Ms. Banta’s 2009 presentation at the U of MN:

“Lois Banta is an excellent speaker. It was so easy to pay attention and time has never gone so fast for me at C.E.” (Dr. Jennifer Kalpin, Avon, MN)

“Very pertinent.” (Dr. Erik Skatvold, Moorhead, MN)

“Outside the box thinking to keep the schedule full and to collect on account balances.” (Dr. Troy Martin, Marshfield, WI)

“Great speaker – tons of information!” (Doreen Faller, Moorhead, MN)

“Ms. Banta is an interesting speaker, direct and easy to follow.” (Sammi Haliburton, Sauk Rapids, MN)

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  • Last modified on May 20, 2014