Patient Advocacy

If you have any questions about your treatment or your bill, you should first contact your student dentist or Patient Accounting.  If you have any other questions, please refer to the phone numbers on the contact us page.  Resolution of non financial problems and/or complaints should be addressed while you are in the clinic.  In the event that this effort is unsuccessful, you and your student dentist should consult the Department or Division Director as the case may warrant.  Should the nature of the complaint or problem go beyond this level and still be unresolved, the student should confer with a patient liaison at 612-625-4994.

Also, if at any time, you feel that your rights and requests are not being honored and you cannot resolve the situation with your dentist or staff person, you shall have access to a patient liaison to assist you in the process.  To reach a liaison, please call 612-625-4994.