Information for returning patients
Appointment cancellations - 612-625-4435
Appointments should be cancelled only if absolutely necessary and at least 24 hours in advance. To cancel an appointment, call 612-625-4435 if the clinics are closed. Three failures in one year or failure to meet appointment times without notice will result in your treatment being terminated. Please remember your student dentist depends on you to come to your appointments as there is a limited amount of time for them to achieve the necessary clinical experiences for graduation.
Patient advocacy - 612-625-4994
If you have any questions about your treatment or your bill, you should first contact your student dentist or Patient Accounting. Resolution of non financial problems and/or complaints should be addressed while you are in the clinic. In the event that this effort is unsuccessful, you and your student dentist should consult the Department or Division Director as the case may warrant. Should the nature of the complaint or problem go beyond this level and still be unresolved, the student should confer with a patient liaison at 612-625-4994.
Payment and Insurance information - 612-624-6110
The University of Minnesota School of Dentistry accepts cash and credit cards at the time of your appointment and student clinic fees typically run 30% less than what you may find with a private practice dentist. Please do not hesitate to ask our staff about making dental care affordable and working on financial plans so you can receive the dental care you need.
The University of Minnesota also accepts most private insurance plans, as well as Medical Assistance and Minnesota Care. Please call the Patient Accounting Office at 612-624-6110 for more information or to know if your specific plan is accepted at the University of Minnesota Dental Clinics.
Construction updates - 612-625-5000
For directions to Moos Health Services Tower, click here.
Construction is underway on the University of Minnesota-Twin Cities campus in preparation for the expansion of light rail transit that will connect downtown Minneapolis and downtown St. Paul. Some ramps and roads are closed. Please see below for directions to the School of Dentistry and on-campus parking, and allow extra travel time when arriving for your dental appointment. For up-to-date information or directions, call 612-625-5000.
For directions to campus and parking information, click here.
For Metro Transit bus routes and Light Rail Transit construction information, click here.
For an East Bank construction map, click here.