Approaching, Diagnosing & Treating Patients Impacted by Trauma, Violence & Acute Injury

Patient Impacted by Trauma

Friday, February 16, 2018

Patients and families impacted by post-traumatic stress disorder, refugee trauma, and domestic violence pose unique challenges for the entire dental team. Dr. Sheela Raja, a premier psychologist and researcher with the University of Illinois at Chicago College of Dentistry, has spent over 20 years analyzing these important issues and brings her strategies for communication and care to you. Dr. Raja will help you develop patient communications and care strategies that can be used the very next day in clinic. Working together as a team, you and members of your dental team will build confidence in working with a range of children and adults.

Learn How To

  • Recognize the signs and symptoms of experiencing traumatic events
  • Understand how traumatic events and PTSD may affect oral health
  • Communicate effectively with survivors of traumatic events
  • Explain how universal trauma precautions may be used in oral health settings
  • Discuss the costs and benefits of trauma screening procedures
  • Practice implementing brief screening measures in oral health settings
  • Analyze common behavioral health and environmental factors that may influence children’s oral health care
  • Practice behavioral and communication techniques to help increase patient and family engagement in treatment planning
  • Recognize the signs and symptoms of substance abuse
  • Implement screening strategies for substance abuse
  • Communicate with patients about this sensitive topic
  • Generate behavioral strategies to prevent, recognize, and treat patients who are at risk for medication abuse, including opioid abuse

Training Methods

Presentations, table-based discussion, case review, practice activities

Meet the Expert

Sheela Raja, PhD, is a Licensed Clinical Psychologist, Assistant Professor and the Director of Clinical Behavioral Sciences at the University of Illinois, Chicago College of Dentistry.  She is a highly sought-after speaker and has given invited talks throughout the country on post-traumatic stress as well as trauma-informed medical and dental practice. 

Dr. Raja’s research interests include understanding the role of traumatic and toxic stress on health behavior and examining the outcomes of trauma-informed training in healthcare settings.


  • Final registration will begin at 8:00 AM.
  • Continental breakfast will be available during registration.
  • The program will run from 8:30 AM to 3:45 PM.
  • There will be 15-minute refreshment breaks mid-morning and mid-afternoon.
  • Lunch is included.

If you have special dietary needs or are disabled and have special needs, please contact us at least two weeks prior to the program date.

Course details

What to wear

We suggest that you bring a jacket or sweater to help you adjust to the seemingly inevitable changes in meeting room temperature.

Refund policy

A full refund will be issued if you cancel at least one week (five working days) before the program. If you cancel less than one week prior to the program, a $50 processing fee will be deducted from your refund. For registrations charged to your credit card the refund will be credited to your account. No cash refunds will be issued on charged registrations.

Directions, parking & hotel

Directions & Map

Continuing Education & Conference Center
1890 Buford Avenue, St. Paul, MN 55108-6092 

The Continuing Education & Conference Center is located on the University of Minnesota St. Paul Campus, just east of the intersection of Gortner and Buford.

Get direction to the Continuing Education & Conference Center


Reserved parking has been secured in Lot 104 (overflow parking in Lot 108), adjacent to the Continuing Education and Conference Center, between the hours of 7 AM and 10 AM. As you pull up to the gate, let the attendant know the name of the continuing dental education program you are attending. Attendees who arrive after 10 AM will have to pay for parking ($6) upon entering the lot. Cash and credit cards accepted.

Please note that if you park anywhere besides Lot 104 or Lot 108, you will be responsible for the parking fees.


List of hotels near campus.


$305 dentist

$175 senior citizen dentist, dental therapist, dental hygienist, dental assistant, office team member

$155 second and each additional dental therapist, hygienist, assistant or office team member


6 hours

Minnesota Credits
1.5 fundamental
1.5 core (Recordkeeping)
3 core (Patient Communication)


8:30 AM to 3:45 PM


Continuing Education & Conference Center
Room 155
St. Paul Campus

Course Number