Fall Mandatory & Core Training for the Entire Dental Team

Fall Core Competency Day for the Dental Team

Friday, September 28, 2018

Join us for presentations highlighting ethics, patient communications, infection control & recordkeeping.

This in-demand course gives every member of the dental team an efficient way to obtain all needed mandatory and core competency credits in one day. You will benefit from receiving timely and useful information.

The 2018 fall program features six well-informed and engaging speakers, presenting four unique 1.5-hour updates on: 1) partnering with translators to communicate with patients who have limited English proficiency, 2) infection control protocols, 3) ethical tensions in the dental office and 4) dental recordkeeping strategies and current requirements.

Learn How To

  • Recognize the need to improve access to Limited English Proficient (LEP) patients
  • Understand interpreter training and codes of ethics
  • Appreciate how access and patient care and safety improves through effective collaboration with trained interpreters
  • Discuss best practices for effective communication with LEP patients
  • Analyze mycobacterium abscesses and Legionella infections
  • Determine who is at risk
  • Assess waterlines, biofilms, and aerosols. What's growing in your office?
  • Discuss the implications of the CDC Statement. What now?
  • Analyze how to approach situations when you feel stuck
  • Examine situations where you’re not sure you should be doing what you’ve been told to do
  • Compare situations where meeting patient demands may be in conflict with business demands
  • Discuss personality-based tensions within the workplace and when they have ethical implications
  • Assess common recordkeeping mistakes
  • Analyze essential components of the dental record
  • Identify acceptable versus unacceptable progress notes

Educational Methods

Illustrated lectures and discussion

Meet Our Experts

Drew Christianson, MDT, is a Clinical Assistant Professor within the Division of Dental Therapy, Department of Primary Dental Care at the University of Minnesota School of Dentistry. He completed his BS at the University of Minnesota Duluth and his Master of Dental Therapy and Advanced Dental Therapy Certificate from the University of Minnesota. As a practicing dental therapist, he has been involved with multiple practice types, including private practice and large group clinics.

Cristiano Mazzei, MA, is lecturer and the Director of Translator and Interpreter Training at the University of Massachusetts, Amherst. He is originally from São Paulo, Brazil, where he studied at Unibero University and pursued a career as a business translator and interpreter for 20 years. Mr. Mazzei served as the Director of Century College’s Translation and Interpreting program in Minnesota—where he worked until spring 2017—building, teaching, and promoting a program focused on training community translators and interpreters to facilitate communication of limited-English-speaking (LEP) populations in different settings, including healthcare, courts, schools, and public service. His research focuses on translation, interpreting, and subculture.

Christopher Michaelson, PhD, is a Fellow with The Holloran Center and an Associate Professor in the Ethics and Business Law Department, Opus College of Business, University of St. Thomas, St. Paul, MN. Dr. Michaleson’s business clients include major multinational corporations, government, and non-governmental organizations. He has addressed business and academic audiences on several continents and serves as the secretary-general for the International Society for Business, Ethics and Economics. Dr. Michaelson's primary research specialties include meaningful work, global ethics and emerging risks. 

Kevin N. Nakagaki, DDS, full-time practitioner with HealthPartners Midway Clinic in St. Paul, Minnesota. Dr. Nakagaki’s practice includes managing patients in the hospital/ambulatory surgery setting. He serves as a mentor to numerous restorative expanded function staff at the HealthPartners Midway Clinic. Prior to joining HealthPartners, Dr. Nakagaki spent 10 years as the Director of the Hospital Dental Clinic at the University of Minnesota.

Karen Quick, PhD, DDS, is an Associate Professor and Division Director for Dental Public Health at the University of Minnesota School of Dentistry. Dr. Quick received her BA in biology from St. Olaf College, her DDS in Dentistry and her PhD in Health Services Research and Policy from the University of Minnesota - Twin Cities. Her experience in private practice provides a foundation for teaching and training. Dr. Quick’s research interests include the application of decision theory in dentistry and ethics. Current projects and grant projects focus on dental interpreter engagement and relationship-centered care.

Danae Seyffer, MDT, is a Clinical Assistant Professor within the Division of Dental Therapy, Department of Primary Dental Care at the University of Minnesota School of Dentistry. She earned her BS in Biology and Biomedical Science from the University of Wisconsin-River Falls and her Master of Dental Therapy and Advanced Dental Therapy Certificate from the University of Minnesota. Danae jointed the University of Minnesota faculty in 2012, where she focuses on clinical advancements, pediatrics, communications and motivational interviewing.


  • Final registration will begin at 8:00 AM.
  • Continental breakfast will be available during registration.
  • The program will run from 8:30 AM to 3:45 PM.
  • There will be 15-minute refreshment breaks mid-morning and mid-afternoon.
  • Lunch is included.

If you have special dietary needs or are disabled and have special needs, please contact us at least two weeks prior to the program date.

Course details

What to wear

We suggest that you bring a jacket or sweater to help you adjust to the seemingly inevitable changes in meeting room temperature.

Refund policy

A full refund will be issued if you cancel at least one week (five working days) before the program. If you cancel less than one week prior to the program, a $50 processing fee will be deducted from your refund. For registrations charged to your credit card the refund will be credited to your account. No cash refunds will be issued on charged registrations.

Directions and parking

Directions & Map

Moos Health Sciences Tower
515 Delaware Street SE, Minneapolis, MN 55455

Moos HS Tower is located on the East Bank of the University of Minnesota, Minneapolis Campus, at the intersection of Washington Avenue and Harvard Street SE.

Get directions to Moos Tower and the Washington Avenue Parking Ramp.


Parking is available in the Washington Avenue Ramp. The Washington Avenue Ramp is located at 501 Washington Avenue SE, Minneapolis, MN 55455.

You will need to push the button on the stationary box in order to receive a parking slip and activate the gate. Detailed instructions for exiting the ramp will be provided during the program. Parking charges will be billed to Continuing Dental Education.

If the ramp is FULL or EVENT PARKING is in place, please inform the attendant that you are attending a Continuing Dental Education conference in the School of Dentistry.

PLEASE NOTE: If you park anywhere besides the Washington Ave. Ramp, you will be responsible for the parking fees.

The Graduate Minneapolis hotel guests only: If you are staying at the Graduate Minneapolis (formerly the Commons Hotel), we encourage that you make parking reservations directly with the hotel. We cannot validate parking for overnight stays. Validated parking is only available during course hours.


Hotel accommodations are available at the Graduate Minneapolis, located directly across the street from the Dental School. To reserve your room at the special Continuing Dental Education rate:

  • Call the Graduate Minneapolis, 612-379-8888, and ask for in-house reservations. Tell the reservationist the dates of your stay and that you want a room under the reservation for “Continuing Dental Education.” Ask the reservationist to enter your name for one of the rooms at the special Continuing Dental Education rate.
  • If you are outside the United States or do not wish to call, please email ssommervold@graduateminneapolis.com with the dates you intend to stay and ask to have your name entered for one of the reservations under “Continuing Dental Education.”

Link to a list of hotels near campus


$315 dentist

$185 senior citizen dentist, dental therapist, dental hygienist, dental assistant

$165 second and each additional dental therapist, hygienist or assistant


6 hours

Minnesota Credits
1.5 core (Patient Communication)
1.5 core (Infection Control)
1.5 core (Ethics)
1.5 core (Recordkeeping)


8:30 AM to 3:45 PM


Continuing Education & Conference Center
Room 135 (Upper Level)
St. Paul Campus

Course Number